Recommended training · lighting showroom sales associates

The Hardware Onboarding Guide

Six short modules on Montana Forge, Copper Creek, Alfred smart locks, the handing protocol, and showroom margin discipline. Access to the ES Hardware Configurator, the quoting tool behind error-proof door hardware specs, is approved by Enlightening Sales once you verify your email. This guide is the recommended first hour before your first quote.

Create your account & start~48 minutes · unlimited quiz retries · progress saves automatically

What you will master

Six modules, in order

The Program & The Brands

Why this program exists, the two hardware lines you will sell, and how the showroom displays map to the tool.

~6 min

Montana Forge Part Numbers

The alphanumeric grammar: handle styles, rosettes, function codes, finishes, and the strike option.

~10 min

Copper Creek & Alfred Smart Locks

Fixed catalog SKUs, premium finish pricing, handlesets, and the Alfred electronic family.

~8 min

The Handing Protocol

The Montana Forge virtual studio protocol: when handing matters, how to call it, and the rules that stop mis-orders.

~10 min

Pricing, Margin & the Client Line

Margin math (not markup), the internal vs. client-facing wall, and what never appears on a quote.

~7 min

The Configurator Workflow

From walk-in to signed quote: configurator → room-by-room BOM → margin → client documents.

~7 min

Showroom associates

Create your account and verify your email. Enlightening Sales is notified and approves your configurator access, usually the same business day. Work through the guide at your own pace whenever it suits you: every quiz question must be correct, and retries are unlimited.

Enlightening Sales team

Register with your @enlighteningsales.com address. Tool access is immediate, and this guide stays available as your reference library for Montana Forge and Copper Creek fundamentals.

Companion material: Enlightening Sales 2026 Line Card (PDF) · The configurator tool lives at eshardware.app