Required training · lighting showroom sales associates
The Hardware Onboarding Guide
Six short modules on Montana Forge, Copper Creek, Alfred smart locks, the handing protocol, and showroom margin discipline. Finish the guide and Enlightening Sales approves your access to the ES Hardware Configurator — the quoting tool behind error-proof door hardware specs.
Create your account & start~48 minutes · unlimited quiz retries · progress saves automatically
What you will master
Six modules, in order
1
The Program & The Brands
Why this program exists, the two hardware lines you will sell, and how the showroom displays map to the tool.
~6 min
2
Montana Forge Part Numbers
The alphanumeric grammar: handle styles, rosettes, function codes, finishes, and the strike option.
~10 min
3
Copper Creek & Alfred Smart Locks
Fixed catalog SKUs, premium finish pricing, handlesets, and the Alfred electronic family.
~8 min
4
The Handing Protocol
The Montana Forge virtual studio protocol: when handing matters, how to call it, and the rules that stop mis-orders.
~10 min
5
Pricing, Margin & the Client Line
Margin math (not markup), the internal vs. client-facing wall, and what never appears on a quote.
~7 min
6
The Configurator Workflow
From walk-in to signed quote: configurator → room-by-room BOM → margin → client documents.
~7 min
Showroom associates
Enroll, verify your email, and work through the guide at your own pace — every quiz question must be correct, retries are unlimited. The moment you finish, Enlightening Sales is notified and approves your configurator access; you get the confirmation by email.
Enlightening Sales team
Register with your @enlighteningsales.com address — tool access is immediate, and this guide stays available as your reference library for Montana Forge and Copper Creek fundamentals.
Companion material: Enlightening Sales 2026 Line Card (PDF) · The configurator tool lives at eshardware.app